AI knowledge base for customer support agents
Support agents
Current policy, with its source.
Without Quelvio
The agent quotes last year's refund policy, or fills a gap with a guess.
With Quelvio
The agent answers from the current policy, with its source and date. Where the policy is silent, Quelvio says so plainly.
Can I return an opened item after 20 days?
Opened items can be returned within 14 days.
Returns policy · 1 October 2026 · in forceDo you refund shipping on exchanges?
I didn't find this in the sources you can read.
Who it's for
A head of support running a customer-facing agent.
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Coding agents
Your corrections, back in every session.
Read the caseWays of working
Your habits, first in every session.
Read the caseRisky steps
Push, delete, deploy: your rules first.
Read the caseScheduled agents
Runs on its own. Follows your rules.
Read the caseDecisions
Settled once, with who and when.
Read the caseAssistants at work
Ask where you work. Get the source.
Read the casePolicy changes
One change. Every answer follows.
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