“What’s our current cap on volume discounts?”
Answer12% on new contracts, from 1 April 2026.
“From 1 April 2026, volume discounts are capped at 12% for all new contracts.”
Pricing policy v3 · §2, line 14
- Earlier, Pricing policy v2 (2025) allowed up to 15%.
- A #sales thread on 9 April suggests 15% for renewals; it isn’t a decision.